Your AI receptionist picks up every call — even when you're under a sink. It qualifies the lead, captures the job details, and texts you everything.
“I was under a sink when a burst pipe job came in. Patchcalls took the call and texted me the details. Booked it on my lunch break.”
Steve
Plumber · Birmingham
A burst pipe at 6pm is a high-value, high-urgency job. The homeowner is panicking and calling every plumber on Google. If you don't pick up in seconds, they move on — and that's a £400+ emergency callout lost to a competitor.
Annual boiler services are the bread and butter of a plumbing business — steady, predictable income. But when a customer rings to book their service and gets voicemail, they'll just call the next Gas Safe engineer instead.
You're soldering a joint, tightening a compression fitting, or lying in a crawl space tracing a leak. Your phone is in your pocket and your hands are soaked. By the time you're able to answer, the customer has already hung up and moved on.
You're under a sink fitting a waste trap. The phone buzzes. You can't stop mid-job — and even if you could, your hands are drenched.
Your AI receptionist picks up in under 2 seconds, greets the caller warmly, and captures the details — is it a leak, a boiler issue, a bathroom refit, or a blocked drain?
Name, number, job type, urgency, location, and when they want you there. Finish the job you're on, dry your hands, and call them back to close the deal.
“I was under a sink. Patchcalls took 3 calls and booked me 2 jobs. One was a full bathroom refit worth £3,500. Would've lost that completely.”
Steve
Plumber · Birmingham
“Emergency calls come in at all hours. Before Patchcalls, I'd wake up to 3 missed calls and zero jobs. Now I wake up to 3 text summaries and book 2 of them before breakfast.”
Rob
Emergency Plumber · London
Unlimited calls · 0p per call · No contracts
No credit card required. Cancel before day 14 and pay nothing.
Yes. Patchcalls asks callers to describe their issue and flags urgency levels in your text summary. A burst pipe or flooding situation gets tagged as "urgent" so you can prioritise it, while a dripping tap or slow drain gets marked as routine. You always see the caller's own description of the problem.
Patchcalls doesn't answer technical questions about Gas Safe regulations — that's your expertise. When someone asks about gas work, boiler servicing, or gas safety certificates, the AI captures their requirements and notes it in your text summary. You call back with the qualified answers.
The AI captures whatever the caller tells it — including boiler brand, model, and error codes when provided. If someone calls saying "my Worcester Bosch is showing an EA fault", you'll see that in your text summary. The AI doesn't diagnose the fault, but it makes sure you have all the details you need to call back prepared.
Yes. You keep your existing number — customers won't notice any change. Patchcalls works via call forwarding: when you don't pick up, your network forwards the call to your AI receptionist. Setup takes about 4 minutes.
Just pick up your phone. Patchcalls only activates when you don't answer. If you're free and take the call, it stays completely silent. It's a safety net, not a barrier.
Patchcalls works for every trade